Computer playing up? We'll sort it out.
Friendly, plain-English computer help for homes and small businesses across Oxfordshire and East Gloucestershire. Nine times out of ten we fix it remotely, the same day — no waiting in for an engineer, no call centre.
Three ways to keep your computer healthy
Pick the level of help you want. You can move up or down at renewal — nothing is locked in.
GreyFusion PC Checker
Software only. For people happy to press one button and read a report.
£49 a year · £89 for two
- Five safety and health checks, run whenever you like
- A plain-English report at the end
- Nothing is sent to us unless you choose to send it
GreyFusion Essentials
Our most popular plan. A real person to ask, whenever something goes wrong.
£99 a year
- Ask us anything about your tech — unlimited, by WhatsApp, chat or email
- Scam and safety checks — is this email real, has my password leaked?
- The PC Checker software included — worth £49 on its own
- A full health check by us every year — worth £45
- You go to the front of the queue, ahead of non-members
- Set up on a call with us, so you know how to use it
IT Support Care Package
For households and small offices who would rather we just handled all of it.
from £449 a year
- Monthly checks, booked at a time that suits you
- Unlimited remote support and phone support
- Malware protection and cloud backup on every PC
- Microsoft Office Pro Plus included
Getting help is three steps
Tell us what's happened
Ring, email or send a WhatsApp message. Describe it however makes sense to you — we don't need the technical words.
We look at it remotely
With your permission we connect to your screen so you can watch what we're doing. You can end the session at any time.
We explain the fix
You get told what was wrong and what we changed, in plain English. If it needs a visit, we'll book one at a time that suits you.
Rated 5.0 out of 5, by 45 customers
★★★★★We recently had to upgrade to a new home office desktop and I was a little concerned about how ten years of work, documents, photos etc along with email accounts would easily and seamlessly transfer. Thank goodness for Ben at the end of the phone — calm, reassuring, very helpful and making the entire process very easy to understand and control. With just a few remote sessions everything is working brilliantly on the new all in one PC, in fact, better than before. Fantastic support!! Thank you so much.
Debbie Smithie
★★★★★We have used Ben for many years now and he is a genius with computers! Very reliable and efficient. We can thoroughly recommend him.
Update: Still going strong and still very helpful!!
Martin Hall · May 2025
43 more where these came from
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Not sure which one you need?
Ring and describe the problem. If it turns out you don't need a plan at all, we'll say so.